Continue your visit to www.tripadvisor.com, Gran Melia Palacio de Isora Resort & Spa Features, Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife Spain. The entertainment was fun and the piano bar with the dancing fountains were a real treat.... Would definitely recommend this hotel and will be going back . and pre-prepared dishes. Se ofrece un televisión de pantalla plana en todas las habitaciones. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. Intentionally? - On Saturday evening we went to the Italian à la carte restaurant. The hotel room was well appointed had we needed.

The highlight is definitely the infinity pool, allegedly the largest hotel pool in Europe. Gran Melia Palacio de Isora Resort & Spa: Not an all inclusive experience - See 9,491 traveler reviews, 5,654 candid photos, and great deals for Gran Melia Palacio de Isora … However, we stayed for 10 days and the Market Grill was always closed (poolside bar) the Italian (Club Ocean) was open once and fully booked so we couldn’t eat there anyway. Admittedly the foyer was wonderful, drinks on arrival, then it slid down; had to make our own way to our room - the hotel is vast and very imposing on first sight. Many travellers enjoy visiting La Fuente de los Tres Chorros (8.6 miles) and Casa Fuerte (8.6 miles). more. Kind regards, Alejandro Naranjo Guest Experience Manager. - Staff is friendly and helpful but most of them only speak Spanish. Which popular attractions are close to Gran Melia Palacio de Isora Resort & Spa? The staff speaks multiple languages, including English, Spanish, French, and German. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. What are some of the property amenities at Gran Melia Palacio de Isora Resort & Spa? So just want to make sure others are aware. Gran Melia Palacio de Isora Resort & Spa, Alcala: See 9,796 traveller reviews, 6,556 candid photos, and great deals for Gran Melia Palacio de Isora Resort & Spa, ranked #2 of 2 … It is always wonderful to read such positive feedback, which serves as a great motivator to our team. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. Couldn't fault it at all. We also ordered a drink each to the room and got a. bill for €20! Meals and beverages at on site dining establishments are included in All Inclusive … Summarised: The hotel is way overpriced and is not worth it’s 5 stars except for the infrastructure and hygienic part.

In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. Own or manage this property? The Pangea restaurant is a buffet help yourself operation. The resort has several pools. The spa is good value for money and the full body massage is a must, overall this was a fantastic resort with good service, great food and friendly staff, location isn't great though as the hotel is set on the edge of a run down town however you don't need to leave this resort once there, great value for money, will visit again, Beautiful hotel and great service but is this company taking the mickey!?

Are there any historical sites close to Gran Melia Palacio de Isora Resort & Spa?

Did not like sharing the bathroom with cockroaches and was very disturbed by the Thomson Rep saying that you get that in the ground floor suites in such a blaze sort of way - we didn't expect that for 5*plus.

Quite spacious, with 2 bathrooms. What are some restaurants close to Gran Melia Palacio de Isora Resort & Spa? Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. No point in complaining to On the beach as they have removed themselves from ABTA and ATOL. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. - The hygiene norms are perfect. This is the version of our website addressed to speakers of English in United Kingdom.

Due to COVID; not all restaurants were open, so we had the choice between the buffet, an Italian and a Grill restaurant. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. There are 7 restaurants and the main buffet for breakfast is outstanding with something for everyone, fresh pancakes with grilled fruit are a must or the freshly prepared omlettes cooked to order in-front of you, we had lunch and dinner a couple of times in the main buffet and the food is of a very high standard with something to suit all tastes, the pool grill serves great lunchtime snacks burgers, pizzas all freshly cooked, the Italian restaurant is superb and the favourite from our stay we ate dinner there on 3 occasions due to the ambience and service which was excellent, the ocean grill is also fantastic. Many travellers enjoy visiting La Fuente de los Tres Chorros (13.7 km) and Casa Fuerte (13.7 km).
Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. The complex was amazing, the infinity pool gardens pool areas were clean and beds were plentiful. We have already forwarded your comments to our area supervisors in order to detect any area of improvement in the aspects you mentionned in the review, since we believe that our guests’ opinion is the most important tool for our daily amelioration. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical and unforgetable moments. more. The menu has to, due to Corona, be opened by scanning a qr-code. Negative: - Food in the main restaurant (Pangea) is horrible. There you can find the description of the dishes in Spanish and English. The installations were first class. We booked last minute direct with Gran Melia , and got a fantastic suite, with a balcony we also had a gift of 40e per night to pay towards room service / drinks. Review tags are currently only available for English language reviews. We hope to have the possibility to welcome you again. The staff were very attentive, and the activity team were great ,each day there were yoga,tennis, archery, etc,.... All for different tastes. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. The highlight is definitely the infinity pool, allegedly the largest hotel pool in Europe.

At the Market Grill it is a snack type open air restaurant. The Pangea restaurant is a buffet help yourself operation. Thank you all. The rooms, pools, restaurants are always perfectly clean. We'll done. Gran Meliá Palacio de Isora-20 % OFFICIAL WEBSITE. This is the version of our website addressed to speakers of English in the United States. The menu has to, due to Corona, be opened by scanning a qr-code. The food was excellent.

If we had actually picked and booked this hotel to stay in, I’d probably have been more complacent but we were meant to be in the Hard Rock and moved last minute so feel a bit shortchanged with the price we paid. Beside this, we hope that you have enjoyed a pleasant stay with us and we appreciate your positive comments about our facilities and rooms. Now $167 (Was $̶4̶6̶8̶) on Tripadvisor: Gran Melia Palacio de Isora Resort & Spa, Alcala. - Half of the restaurants where closed so we had to go to the same à la carte restaurant every lunch. Kind regards, Alejandro Naranjo Guest Experience Manager, Extraordinary resort hotel with fantastic staff, We (2 adults, 3 kids) had a family suite, which basically was two connected rooms. Dear guest E-Rochette, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Gran Meliá Palacio de Isora for your holiday. There are 7 restaurants including Mediterranean, Italian, … The animation at the evening includes very loud music until 11pm. In spite of the restrictions because of the coronavirus everything went very smoothly. The buffet breakfast was awful always freezing cold so I ended up finding a supermarket and having a yoghurt with granola each morning. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. We hope to have the possibility to welcome you again. Food in the restaurants was tepid and tedious, the same food was offered every day (there was now change to the menus). - Half of the restaurants where closed so we had to go to the same à la carte restaurant every lunch. There is also a huge SPA.

Lots of salads, seafood and sweets - quite a nice choice - but after a while it becomes a bit boring. Beside this, we hope that you have enjoyed a pleasant stay with us and we appreciate your positive comments about our facilities and the hygiene norms. Payments made by partners impact the order of prices displayed. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. The staff were excellent. Taxes and fees that are shown are estimates only. As the sun went down the complex became quite coldMore. I really have to make a compliment- they were really on top of things (contrary to what i have seen in here where people seem to give a ** on providing a decent service. Claim your listing for free to respond to reviews, update your profile and much more. Quite spacious, with 2 bathrooms.
I couldn’t work out if it was just a way for the hotel to regain some of its losses back after being shut for a while but it didn’t seem fair after the large amount we paid to stay. However, on a plus note the staff were all brilliant, the rooms are lovely and clean and the hotel is beautiful. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Beside this, we hope that you have enjoyed a pleasant stay with us and we appreciate your positive comments about our facilities and rooms. However, on a plus note the staff were all brilliant, the rooms are lovely and clean and the hotel is beautiful. Very friendly but not too intrusive. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. By clicking on or navigating the site, you agree to our use of cookies.